Privacy Policy

Last updated: 14 August 2026

Power Link Liverpool Ltd respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we may collect, use and protect personal information when you visit our website, contact us or enquire about our electrical services.

1. WHO WE ARE

This website is operated by:

Power Link Liverpool Ltd
16 Bixby Avenue
Haughley
Stowmarket
England
IP14 3PF

Email: info@powerlinkltd.com
Telephone: 0121 7891980

For questions about this Privacy Policy or how we handle your personal information, please contact us using the details above.

2. INFORMATION WE MAY COLLECT

When you use our website or contact Power Link Liverpool, we may collect information that you provide directly to us, including:

Your name
Email address
Telephone number
Company name
Property or project location
Details about the electrical work or project you are enquiring about
Information submitted through our contact or quotation forms
Correspondence between you and Power Link Liverpool

Our website may also collect certain technical information automatically, such as your IP address, browser type, device information and information about how you use the website.

The exact information collected automatically will depend on the technologies, analytics services and cookies used on the website.

3. HOW WE USE YOUR INFORMATION

We may use your personal information to:

Respond to enquiries
Provide quotations or information about our services
Communicate with you about electrical work or a project
Arrange or provide our services
Maintain appropriate business and customer records
Manage our relationship with customers and suppliers
Improve our website and services
Protect our website and business from misuse or fraud
Meet legal, regulatory, accounting or other legitimate business obligations

We will only use personal information where we have an appropriate lawful basis for doing so.

4. CONTACT & QUOTATION FORMS

When you complete a form on our website, the information you submit may be sent to Power Link Liverpool so that we can respond to your enquiry.

Please only provide information that is relevant to your enquiry.

If you provide information relating to another person, you should ensure that you have permission to provide that information where required.

5. LEGAL BASIS FOR PROCESSING

Depending on the circumstances, we may process personal information because:

Contract — it is necessary to take steps at your request before entering into a contract or to provide services under an existing contract.

Legitimate Interests — it is reasonably necessary for operating our business, responding to enquiries, communicating with customers and protecting our business.

Legal Obligation — we need to process or retain certain information to comply with applicable legal requirements.

Consent — where required, we may ask for your consent before processing information for a particular purpose. Where processing relies on consent, you may withdraw that consent.

6. SHARING YOUR INFORMATION

We do not sell your personal information.

We may need to share information with trusted third parties where reasonably necessary to operate our business or provide our services.

This could include professional advisers, IT or website providers, contractors, payment or accounting providers and other service providers that support our business.

We may also disclose information where required by law or where necessary to establish, exercise or defend legal rights.

7. HOW LONG WE KEEP YOUR INFORMATION

We will not keep personal information for longer than reasonably necessary for the purpose for which it was collected.

How long information is retained will depend on factors such as the nature of the enquiry or service, our business requirements and any applicable legal, tax, accounting or regulatory obligations.

When personal information is no longer required, we will take appropriate steps to delete or securely dispose of it.

8. KEEPING YOUR INFORMATION SECURE

We take reasonable measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

However, no website, email system or internet transmission can be guaranteed to be completely secure.

9. COOKIES & ANALYTICS

Our website may use cookies and similar technologies to help the website function, understand how visitors use it and improve the user experience.

Depending on how the website is configured, this may include essential cookies as well as analytics or other optional technologies.

Where required, visitors will be given appropriate choices regarding non-essential cookies.

For more information, please see our Cookie Policy.

10. THIRD-PARTY WEBSITES

Our website may contain links to websites operated by other organisations.

Power Link Liverpool is not responsible for the privacy practices of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

11. YOUR DATA PROTECTION RIGHTS

Depending on the circumstances and applicable UK data protection law, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Ask us to correct inaccurate or incomplete information
Request deletion of your personal information in certain circumstances
Request that processing is restricted in certain circumstances
Object to certain processing
Request the transfer of certain information
Withdraw consent where processing is based on consent

Not all rights apply in every circumstance.

To make a request relating to your personal information, contact:

info@powerlinkltd.com

We may need to verify your identity before completing a request.

12. COMPLAINTS

If you have concerns about how Power Link Liverpool handles your personal information, please contact us first so that we can investigate your concerns.

You may also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal requirements.

Any updated version will be published on this page with a revised “Last updated” date.

14. CONTACT US

If you have questions about this Privacy Policy or how your personal information is handled, contact: