Terms and Conditions

Last updated: 14 August 2026

These Terms & Conditions govern your use of the Power Link Liverpool Ltd website.

They are intended primarily as website terms of use. They do not replace any separate quotation, contract or terms of business that may apply when Power Link Liverpool Ltd carries out electrical work or provides services.

1. ABOUT US

This website is operated by:

Power Link Liverpool Ltd
16 Bixby Avenue
Haughley
Stowmarket
England
IP14 3PF

Email: info@powerlinkltd.com
Telephone: 0121 7891980

References in these terms to “Power Link Liverpool”, “we”, “us” or “our” refer to Power Link Liverpool Ltd.

2. ACCEPTANCE OF THESE TERMS

By accessing and using this website, you agree to these Terms & Conditions.

If you do not agree with these terms, you should stop using the website.

We may update these Terms & Conditions from time to time. Any updated version will be published on this page.

3. INFORMATION ON THIS WEBSITE

We aim to keep the information on our website clear and accurate. However, website content is provided for general information only and should not be treated as professional advice for a particular electrical installation or property.

Electrical requirements can vary depending on the property, existing installation, proposed work and other circumstances.

Please contact us to discuss your specific requirements.

4. OUR SERVICES

Power Link Liverpool provides electrical services which may include:

Commercial electrical installations
Retail and high street shop electrical work
Domestic electrical work
EV charger installations
Lighting installations and upgrades
Power and distribution
Electrical alterations and upgrades
Fault finding and maintenance

The availability and suitability of a particular service will depend on the individual project and requirements.

Information displayed on this website does not constitute an offer or guarantee that we will be able to undertake a particular project.

5. REQUESTING A QUOTE

You can contact Power Link Liverpool by telephone, email or through the website enquiry form.

Submitting an enquiry or requesting a quote does not create a contract between you and Power Link Liverpool.

We may require additional information, photographs, plans or an assessment of the property or proposed work before providing or confirming a quotation.

Any quotation provided may be subject to separate terms, conditions, assumptions and validity periods stated within that quotation.

6. QUOTATIONS & PRICING

Prices displayed or discussed before the requirements of a project have been fully established should not be treated as a final quotation unless expressly confirmed by us.

Where we provide a formal quotation, the quotation will specify the work and pricing based on the information available at the time.

Changes to the scope of work, unforeseen circumstances or additional work requested may affect the final price. Where appropriate, these matters will be discussed with the customer.

7. BOOKINGS & ELECTRICAL WORK

Where you instruct Power Link Liverpool to undertake work, additional terms relating to the particular project may apply.

These may cover matters such as:

Scope of work
Pricing
Payment
Access to the property
Materials
Project timescales
Variations
Cancellation
Additional works

Where separate written terms are provided for a particular project, those terms should be read alongside any quotation or agreement.

8. PROJECT TIMESCALES

Any dates or timescales discussed in relation to electrical work may depend on the nature of the project, access, materials, other contractors and circumstances outside our reasonable control.

Where possible, we will communicate relevant changes affecting scheduled work.

Unless expressly agreed otherwise in writing, information about anticipated timescales should not automatically be treated as a guarantee of completion by a particular date.

9. CUSTOMER RESPONSIBILITIES

Where Power Link Liverpool is carrying out work at a property, customers may be required to provide reasonable and safe access to the areas in which work is to be undertaken.

Customers should provide accurate information about the property, existing installation and requested work where known.

Where relevant, customers are responsible for obtaining any permissions, landlord approvals or other authorisations required for work at the property unless otherwise agreed.

10. THIRD-PARTY CONTRACTORS

For some projects, Power Link Liverpool may work alongside contractors, shopfitters, property managers or other trades.

The responsibilities of each party may vary depending on the particular project and contractual arrangements.

Power Link Liverpool is not responsible for the acts or omissions of independent third parties except where responsibility arises under applicable law or an agreement with the customer.

11. WEBSITE AVAILABILITY

We aim to keep our website available and functioning correctly, but we cannot guarantee that it will always be available without interruption.

We may temporarily suspend, withdraw, update or change parts of the website for maintenance, security or other operational reasons.

12. INTELLECTUAL PROPERTY

Unless otherwise stated, the content of this website, including its text, branding, graphics and original website materials, is owned by or licensed to Power Link Liverpool Ltd.

You may view and use the website for personal or legitimate business purposes.

You must not reproduce, distribute, modify or commercially exploit our website content without permission unless permitted by law.

Third-party names, trademarks, images or other materials remain the property of their respective owners.

13. LINKS TO OTHER WEBSITES

Our website may contain links to third-party websites or services.

These links may be provided for convenience or additional information. We do not control third-party websites and are not responsible for their content, availability, security or privacy practices.

Visiting an external website is at your own discretion and may be subject to that website’s own terms and privacy policy.

14. LIMITATION OF LIABILITY

Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so.

To the extent permitted by law, Power Link Liverpool will not be responsible for losses arising solely from reliance on general information published on this website rather than advice or information provided in relation to a specific project.

We do not guarantee that the website will be free from errors, interruptions or harmful components.

15. CONSUMER RIGHTS

If you are using our services as a consumer, you may have statutory rights under UK consumer law.

Nothing in these Terms & Conditions is intended to exclude, restrict or affect any statutory rights that cannot legally be excluded or restricted.

Any specific terms applying to electrical work undertaken for a consumer should be considered alongside those statutory rights.

16. PRIVACY & PERSONAL INFORMATION

Any personal information submitted through this website will be handled in accordance with our Privacy Policy.

Our website may also use cookies and similar technologies. Further information can be provided in our Cookie Policy.

17. PROHIBITED USE

You must not misuse this website.

This includes attempting to:

Gain unauthorised access to the website or its systems
Introduce viruses or malicious software
Interfere with the operation or security of the website
Use the website for unlawful or fraudulent purposes
Submit deliberately false, abusive or malicious enquiries
Copy or exploit website content without appropriate permission

18. GOVERNING LAW

These Terms & Conditions are governed by the applicable laws of England and Wales.

Any dispute relating to these website terms will be subject to the jurisdiction of the courts of England and Wales, subject to any rights available to consumers under applicable law.

19. CHANGES TO THESE TERMS

We may amend these Terms & Conditions from time to time.

Changes will take effect when the updated terms are published on this website. The date at the top of this page indicates when these terms were most recently updated.

20. CONTACT US

If you have questions about these Terms & Conditions, please contact: